It might seem that you have turned off javascripts. We have tried to ensure functionality without, but some functions might not work as intended

Jump to main content
20 May - 03 June 2020

FAQ

Pluss/minus icon

How can I be a performer at the Bergen International Festival?

Artists performing at the Bergen International Festival have been invited by the Festival. The Festival’s Chief Executive Officer and artistic director, Anders Beyer, has the overall responsibility for the artistic program. The planning of each year’s Festival – 15 days of concerts and performances by the world’s leading artists within classical music, theatre, opera and dance – is an ongoing process. Projects and programmes are often developed with companies and individual artists several years in advance.

If you think that you or your company has an exciting programme to offer, that the Bergen International Festival is missing, then send an email to info@fib.no or send the information to Festspillene i Bergen, Postboks 183 Sentrum, 5804 Bergen, Norway.

We receive a lot of information, and unfortunately do not have the opportunity to confirm receipt or return material.

Pluss/minus icon

Where can I buy and collect tickets?

Where do I buy tickets?
The easiest and cheapest solution is to buy tickets online as e-tickets (PDF). Here is a listing of all our outlets.

Can I buy tickets at the door?
See the individual venue for information. Unclaimed tickets can be purchased on fib.no 15 minutes prior to the event start time.

I have been invited to the Opening ceremony and/or Opening performance. Where do I collect the tickets?
Information on where to pick up your tickets can be found in the confirmation you received after registration. Search for an e-mail from gjest@fib.no in your inbox.

Pluss/minus icon

What prices and discounts apply?

Ordinary prices are given for each event on the program pages. Here you’ll find an overview of offers and discounts.

What is FiB Fordel and how can I buy discounted FiB Fordel tickets?
FiB Fordel is a membership that offers up to 30% discount on tickets and a variety of other benefits. Read more here.

Pluss/minus icon

How can I get a companion ticket or reserve a ticket for a wheelchair?

Free companion tickets are available online, at the Grieghallen ticket office and at the festival ticket booth during the festival period. Purchase of wheelchair tickets must be done via the Grieghallen ticket office. Read more here.

Pluss/minus icon

What about cancellation, refunds and exchange of tickets?

Can I buy canceled/unclaimed tickets?
Unclaimed tickets are put up for sale on fib.no 15 minutes prior to an event’s start time.

Can I be reimbursed for my ticket if I can't attend an event?
No. Read more here.

Does the Festival refund tickets?
We will refund tickets if we must cancel or change the date of a performance, but not necessarily in the event of a change of artist, delay or technical error. Read more here.

If a cancellation occurs, we will contact you as soon as possible to offer a refund or new tickets to another event.

Can I change my tickets to another event or price after I buy them?
No. Read more here.

Can I get a refund if I have bought full-price tickets but am entitled to a discount?
No, we do not refund the price difference unless the discrepancy is due to a technical error. Always check that the price is correct before you make the payment.

An event I have purchased tickets for is canceled. What should I do?
Information will be sent by e-mail and/or SMS to everyone we have contact information for to offer a refund or new tickets to another event.

How can I file a complaint?
If you are dissatisfied in connection with the purchase of your tickets or your experience at one of the festival's events, you can contact the Bergen International Festival at billett@fib.no.

Pluss/minus icon

When will tickets be sent by ordinary mail?

Tickets are posted within 5-7 business days within Norway. For tickets sent abroad, a delivery time of up to 14 days must be expected.

Pluss/minus icon

Must e-tickets be printed in advance?

No, you can either print the ticket in advance or show it on your mobile phone. Ensure that the brightness is turned up to max if you are presenting it on your phone.

Pluss/minus icon

I can't find my ticket. What can I do?

I cannot find the order confirmation with the attached tickets.
Check the junk mail / spam / spam folder.
Check if your email account has reached its upper storage capacity limit.
Search for emails from billett@fib.no.

You can also log in to My Page to download a copy of the ticket(s).

I can't open the attachment.
The ticket itself is attached to the order confirmation as a PDF file. If you cannot open the PDF file, you can check the security settings in your email account allowing file attachments. Ensure that you have Adobe Acrobat reader Installed.

Pluss/minus icon

I have received an artist pass. How does it work?

The artist pass grants free entry to 4 events, max. 2 tickets per event, upon availability. For personal use only.  

Tickets must be collected at the festival ticket booth at Festplassen on the day of the event. Please present your artist pass when collecting the tickets.

Your artist contact at the festival will be happy to assist if you have any questions.

 

Pluss/minus icon

How can I become a volunteer?

Every year, Bergen International Festival seeks volunteers who can work as artist contacts, administrative assistants, or audience hosts. This is a great way to get an insider's view of the festival! Please see this page for more information.

Pluss/minus icon

When is the programme ready?

The entire festival programme is launched in late winter, but several large events and the classical programme are often already released during the fall. Feel free to subscribe to our newsletter to stay up to date on the latest news or follow fib.no/program to see what has been launched.

Pluss/minus icon

Which language is the performance in?

if other languages than Norwegian are used, you’ll find information regarding the performance language on the individual event pages on fib.no/program, and in the programme catalogue.

Introductions to concerts and performances are held in Norwegian, if no other language is stated.

Pluss/minus icon

Where can I find the Festival Administration?

Our visiting address is Vaskerelvsmauet 6, next to Torgallmenningen (map). The entrance is behind the meeting place "Den blå steinen" (The blue stone), in the small street between the restaurants Dickens and Logehaven. Welcome!

Pluss/minus icon

What should I wear to the Festival?

Previously, many people wore formal attire to attend concerts and performances. You can still dress up if you want, but today it is much more common to see the audience in denim than in a “bunad”. Come as you please - the most important thing is that you feel comfortable.

Pluss/minus icon

When is the Bergen International Festival?

In 2019, the festival is from 22 May to 05 June.

For the coming years:
May 20 - 03. June 2020
May 26 - 09. June 2021
May 25 - 08. June 2022

In 2020, the Festival takes place from 20 May to 03 June.

Festival dates in upcoming years: 
May 26–09 June 2021
May 25–08 June 2022

This site uses cookies for analysis, statistics, tailoring of content and development. Read more

Decline

Dialog

Connected to chatbot
Hei! Jeg er Festspillenes chatbot. Hva kan jeg hjelpe deg med?